Terms of Service

1. Acceptance of Terms

By accessing or using designsofeden.com (the "Site"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site. These terms apply to all visitors, users, and others who access the Site.

2. Services

Designs of Eden, LLC ("we," "us," "our") provides landscape design, consultation, and installation services in North Texas. The Site provides information about our services and allows you to request consultations, submit project details, and make payments.

3. Use of the Site

You agree to use the Site only for lawful purposes. You may not:

• Use the Site in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the Site or its systems
• Submit false, misleading, or fraudulent information through our forms
• Interfere with or disrupt the Site or its hosting infrastructure

4. SMS Communications and Consent

By providing your phone number and checking the consent box on our intake forms, you opt in to receive transactional and marketing SMS messages from Designs of Eden, LLC at the phone number you provide. Messages may include:

• Booking confirmations and appointment reminders
• Project updates, schedule changes, and progress notifications
• Design tips, seasonal landscaping advice, and occasional promotional offers

Message frequency varies. Standard message and data rates may apply according to your wireless carrier's plan. Designs of Eden does not charge for SMS messages.

To stop receiving SMS messages, reply STOP to any message at any time. To request information about our SMS program, reply HELP. We honor all opt-out requests immediately. Mobile carriers are not liable for delayed or undelivered messages.

We do not share, sell, or rent mobile phone numbers or SMS opt-in data to third parties or affiliates for marketing purposes. Phone numbers and consent records are stored securely and used only as described in our Privacy Policy.

By providing consent, you confirm you are the authorized account holder of the phone number provided and are at least 18 years of age.

5. Consultations and Estimates

Submitting a consultation request through the Site does not create a binding agreement. Estimates provided are valid for 30 days unless otherwise stated. A formal Landscaping Agreement or Landscape Design Agreement must be signed by both parties before work begins.

6. Payments

Payments are processed securely through Stripe. By making a payment, you agree to Stripe's Terms of Service. Payment terms, schedules, and refund policies for specific projects are outlined in the signed project agreement.

7. Intellectual Property

All content on the Site, including text, images, designs, logos, and graphics, is the property of Designs of Eden, LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written consent.

8. Photos and Project Content

By submitting photos or project details through the Site, you grant us permission to use that content for the purpose of providing our services. As outlined in our project agreements, we may use completed project photos for portfolio and marketing purposes unless otherwise agreed in writing.

9. Limitation of Liability

The Site and its content are provided "as is" without warranties of any kind. Designs of Eden, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site. Our total liability for any claim related to the Site shall not exceed the amount you paid us in the preceding 12 months.

10. Warranty on Work

Warranty terms for landscape design and installation work are specified in the signed project agreement. General warranty terms include a one-year workmanship warranty, 90-day plant warranty, and one-year warranty on irrigation and hardscape installations. The plant warranty applies only to plant materials purchased from approved vendors (e.g., Calloway's Nursery). Plants sourced from non-approved vendors are not covered under the warranty.

11. Dispute Resolution

Any disputes arising from these terms or your use of the Site shall first be resolved through good-faith mediation. If mediation fails, disputes shall be resolved through binding arbitration in Collin County, Texas, in accordance with Texas law.

12. Changes to These Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the revised terms.

13. Governing Law

These terms are governed by the laws of the State of Texas. Any legal proceedings shall take place in Collin County, Texas.

14. Contact Us

If you have questions about these terms, contact us at:

Designs of Eden, LLC
Collin County, Texas
cole@designsofeden.com
(214) 226-3527